On behalf of Greenrock Commercial Services, we sincerely thank our tenants for taking time to share their feedback with us in the 2021 satisfaction survey. Postmedia Place received an average of 4.55 stars for overall experience and most tenants were very satisfied with the cleanliness and maintenance of the building and excellence of customer service. We also learned some important takeaways and want to take this opportunity to share how are putting your feedback into action:
Waste Management and Recycling Programs
Our team identified from some of your responses that there could be some greater clarity in regard to waste management best practises.
To make this information more readily accessible, our team is in the process of creating a simplified tenant manual to be uploaded to the website that will serve as a guide to quickly locate waste management information and other important building information.
In the meantime, tenants should refer to the posters provided in their offices for waste sorting tips. There are also beige compost bins located in the kitchen of every office. Please ask your office manager if you are unsure where your office’s compost bin is located.
We love hearing such a positive response to Postmedia Place’s sense of community. Engaging our tenants and creating a positive, welcoming environment for people to work is an important part of our culture. Going forward, we will share news more regularly with our tenants about the work Postmedia Place and Greenrock Commercial Services is doing to make our community a better place. Keep your eyes out in the elevators for new “Weekly Updates” coming soon.
Thank you for taking the time to share your feedback as it allows us the opportunity to plan for our future at Postmedia Place and be transparent about the steps we are taking to improve our service.